- The mission of the I-PASS Institute is to improve patient safety by standardizing provider communication, with a specific focus on improving transitions of care. Members of the Institute include health services researchers, medical education experts, and clinicians.
- The work of the I-PASS Institute focuses on the following:
- The I-PASS Study was a landmark multi-site research communication and patient safety study involving nine institutions in the US and Canada. In that study, we found that implementation of a bundle of interventions to improve resident physician communication during handoffs of patient care (called the I-PASS Handoff Bundle) was associated with a 30% reduction in preventable adverse events—medical errors that result in harm to patients. Implementation was also associated with improvements in verbal and written communication without a negative impact on provider workflow or handoff duration.
- The I-PASS Handoff Bundle is the award-winning intervention tested in the I-PASS Study. It includes resources and information about and is actively being adapted for use in multiple different hospital settings and types of patient care handoff and transitions. It is currently available by request.
- The I-PASS Consultation Program offers mentored implementation of I-PASS Handoff curricular materials on a consultative basis. The primary goal of the consultation program is to assist departments, hospitals and health systems in implementing the I-PASS Handoff method to improve patient safety using a train-the-trainer approach. Consultation arrangements range from 1 day consultations to ongoing support of 18 months or longer.For more information about the Consultation Program, please email
- The I-PASS Mentored Implementation Program is a collaboration with the Society for Hospital Medicine funded by AHRQ.The goal of the program is to facilitate implementation of the I-PASS Handoff Bundle in internal medicine and pediatric residency programs at a select group of 32 hospitals across the United States. Each site will be paired with a team of mentors from the I-PASS Institute to help guide them in implementing I-PASS Handoff techniques.
- The Patient and Family Centered I-PASS Study is a multi-site research study funded by PCORI with the goal of improving patient safety by enhancing the quality of communication between physicians, nurses, and families and to better integrate families into all aspects of daily decision making in hospitals. In the study we will test the effectiveness of a bundle of communication interventions based on the original I-PASS Study – Family-Centered I-PASS. Our hypothesis is that more effective communication between health care team members and families will significantly improve both patient safety and the patient and family experience.