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I-PASS – Site Privacy Policies

Web Site User Privacy Rights

I-PASS and Children’s Hospital Boston are committed to protecting the privacy of its online users. We do not share voluntarily provided, personally identifiable information for any purpose other than its intended use. I-PASS and Children’s Hospital Boston believe that privacy on the Web is important, and we encourage you to read our privacy policy carefully, so that you will clearly understand our commitment and our method of collecting and using information. A link to our privacy policy can be found at the bottom of each page of our web site.

We continuously try to improve the security of our information systems. While we have many security measures to protect electronically transmitted information and frequently review and try to improve the security of our site and application, we can't guarantee that a third party won't gain access to information provided to this Web site and application.

This privacy statement describes the information we collect and how we use it.

Information Collection and Use
Web log file data

We collect some basic Web log file data about site visitors. This information includes domain names, IP/router addresses, web site traffic patterns and server usage statistics. This information is used for site management and administration and to improve the content and overall performance of our site.

Data Security

I-PASS and Children’s Hospital Boston makes reasonable efforts to ensure that all of the transactions that occur on our web site and application are secure. The web site itself does not record/transmit any personal information which is separate of the application.

Update Notifications

I-PASS and Children’s Hospital Boston will keep your email address in a private distribution list. Messages sent electronically do not reveal recipients' email addresses or any other personal information. We will only send messages to individuals who have provided their email address to us directly and will not use this email address list for any other purpose.

Third-Party Service Providers

I-PASS and Children’s Hospital Boston engage reputable third-party vendors to help us manage our web site and allow us to better service our users. We do not share with third parties any personally identifiable information you provide other than when it is required to improve the functions of the web site and application.

Links to other sites

This site may provide links to other sites we think may be of interest to our visitors. Their purpose is to provide visitors with convenient access to other sites that might interest them. A link to another site does not imply an endorsement of the site's content or services.

We are not responsible for the privacy practices of sites not owned by Children’s Hospital Boston. We encourage you to be aware of that when you leave our site and to read privacy statements at any sites that collect personally identifiable data.

E-mail communication

I-PASS and Children’s Hospital Boston does collect your email address in order to effectively communicate with our users and visitors of the web site. We do not sell or rent any email addresses. We try to respond to email messages requiring a response within five business days.

How we use the information

I-PASS and Children’s Hospital Boston uses the information you provide to fulfill your online request, facilitate customer service and inform you of our programs and events.

We do not rent or sell visitors' personal information to third parties, such as marketers.

We do not share any personally identifiable information we may collect in surveys, although we may share aggregated survey results with analysts. The aggregate data cannot be used to identify individuals and participation in the survey is voluntary.

It is possible that we could be forced to disclose personally identifiable user information in response to a search warrant, subpoena, or court order; that can happen to any organization keeping records. Disclosures may also be appropriate to protect our legal rights and the security or integrity of our Web site and application, or to avoid liability.

Policy changes

Children’s Hospital Boston necessarily reserves the right to change this policy from time to time, without advance notice. We will promptly post any changes to our privacy policy on all sites owned by Children’s Hospital Boston.

Deletion and removal of information

Non-identifiable information in our aggregate database will not be deleted. Like all responsible website site publishers, we maintain backup files as a protection against natural disasters, equipment failures, or other disruptions. Backup files protect you and us because they lower the risk of losing valuable data. Removing a record from our main files does not remove that record from any backup systems. It may take up to six months before all information in a backup record is completely erased through the normal recycling of backup files. In the meantime, as long as backup records exist, they receive the same privacy and security protections as our other records.

Questions or comments?

Questions about I-PASS, or our privacy policy, may be directed to:

Children's Hospital Boston Division of General Pediatrics 300 Longwood Avenue, Enders 126 Boston, MA 02115 857-218-3229

Updated: April, 2012

I-PASS Events


“Paper of the Month” from the Swiss Patient Safety Foundation (2017)

Family Advisory Council Seal of Approval, Boston Children’s Hospital (2017)

Joint Commission and National Quality Forum John M. Eisenberg Patient Safety and Quality Award (2016)

“Top 6 Research Abstract Submissions” at Pediatric Hospital Medicine Annual Conference (2016)

PHM Safety and Quality, Award Recipient (2015)

One of the Top 5 Downloaded Publications for 2014 on MedEdPORTAL

HBS-HMS Health Acceleration Cox Award Recipient (2014)

“Top Articles” in Medical Education (#1 and #2) at Pediatric Hospital Medicine Annual Conference (2014)

Community / Patient Empowerment Award, Boston Children’s Hospital Taking on Tomorrow Conference (2013)

AAMC Readiness For Reform (R4R) Health Care Innovation Challenge, Honorable Mention (2012)

Ray E. Helfer Award for Innovation in Pediatric Education, Award Recipient (2011)